Np chcesz dodać status o nazwie testowy to wejdź do pliku 

templates/default/customereditbox.html
(w wersji git to będzie tempaltes/default/customer/customereditbox.html)

znajdź tam wiersz tabeli

       <TR>
                <TD style="width: 1%;">
                      
                        {if $customerinfo.status eq "3"}<IMG src="img/customer.gif" alt="">{/if}
                        {if $customerinfo.status eq "2"}<IMG src="img/wait.gif" alt="">{/if}
                        {if $customerinfo.status eq "1"}<IMG src="img/unk.gif" alt="">{/if}

                </TD>
                <TD style="width: 99%;">
                        <SELECT size="1" name="customerdata[status]" {tip text="Select customer state" trigger="status"}>
                                  <OPTION value="3"{if $customerinfo.status eq "3"} SELECTED{/if}>{trans("connected<!singular>")}</OPTION>
                                <OPTION value="2"{if $customerinfo.status eq "2"} SELECTED{/if}>{trans("waiting")}</OPTION>
                                <OPTION value="1"{if $customerinfo.status eq "1"} SELECTED{/if}>{trans("interested<!singular>")}</OPTION>
                        </SELECT>
                </TD>
        </TR>

i popraw na (dodając po jednej lini w każdej kolumnie)

       <TR>
                <TD style="width: 1%;">
                        {if $customerinfo.status eq "4"}<IMG src="img/customer.gif" alt="">{/if}
                        {if $customerinfo.status eq "3"}<IMG src="img/customer.gif" alt="">{/if}
                        {if $customerinfo.status eq "2"}<IMG src="img/wait.gif" alt="">{/if}
                        {if $customerinfo.status eq "1"}<IMG src="img/unk.gif" alt="">{/if}

                </TD>
                <TD style="width: 99%;">
                        <SELECT size="1" name="customerdata[status]" {tip text="Select customer state" trigger="status"}>
                                <OPTION value="4"{if $customerinfo.status eq "4"} SELECTED{/if}>{trans("test<!singular>")}</OPTION>
                                <OPTION value="3"{if $customerinfo.status eq "3"} SELECTED{/if}>{trans("connected<!singular>")}</OPTION>
                                <OPTION value="2"{if $customerinfo.status eq "2"} SELECTED{/if}>{trans("waiting")}</OPTION>
                                <OPTION value="1"{if $customerinfo.status eq "1"} SELECTED{/if}>{trans("interested<!singular>")}</OPTION>
                        </SELECT>
                </TD>
        </TR>

oraz do pliku templates/default/customerinfobox.html
(w wersji git to będzie tempaltes/default/customer/customerinfobox.html)

i analogicznie poprawiasz

        <TR>
                <TD WIDTH="1%">
                   
                        {if $customerinfo.status eq "3"}<IMG src="img/customer.gif" alt="">{/if}
                        {if $customerinfo.status eq "2"}<IMG src="img/wait.gif" alt="">{/if}
                        {if $customerinfo.status eq "1"}<IMG src="img/unk.gif" alt="">{/if}
                </TD>
                <TD WIDTH="99%">
                     
                        {if $customerinfo.status eq "3"}<B>{trans("connected<!singular>")}</B>{/if}
                        {if $customerinfo.status eq "2"}<B>{trans("waiting")}</B>{/if}
                        {if $customerinfo.status eq "1"}<B>{trans("interested<!singular>")}</B>{/if}
                </TD>
        </TR>

na

        <TR>
                <TD WIDTH="1%">
                        {if $customerinfo.status eq "4"}<IMG src="img/customer.gif" alt="">{/if}
                        {if $customerinfo.status eq "3"}<IMG src="img/customer.gif" alt="">{/if}
                        {if $customerinfo.status eq "2"}<IMG src="img/wait.gif" alt="">{/if}
                        {if $customerinfo.status eq "1"}<IMG src="img/unk.gif" alt="">{/if}
                </TD>
                <TD WIDTH="99%">
                        {if $customerinfo.status eq "4"}<B>{trans("test<!singular>")}</B>{/if}
                        {if $customerinfo.status eq "3"}<B>{trans("connected<!singular>")}</B>{/if}
                        {if $customerinfo.status eq "2"}<B>{trans("waiting")}</B>{/if}
                        {if $customerinfo.status eq "1"}<B>{trans("interested<!singular>")}</B>{/if}
                </TD>
        </TR>

potem wchodzisz do

lib/locale/pl/strings.php

i na końcu dopisujesz rekord

$_LANG['test'] = 'testowy';

Możesz sobie jeszcze zrobić osobną ikonkę dla swojego statusu i jej użyć.

pozdrawiam

Dariusz Kowalczyk.